TERMS OF SERVICE

These Terms of Service explain the rules for using Tactica Pickleball, operated by Pickle Smart in Camrose, Alberta, Canada.

Acceptance

By accessing or using Tactica Pickleball, you agree to these Terms of Service and to our Privacy Policy.

The Service

Tactica Pickleball is software for pickleball clubs and leagues to manage players, events, rankings, results, and related administration.

Accounts

You are responsible for providing accurate account information, keeping your credentials secure, and all activity that occurs under your account. Do not share account access except as allowed by your subscription and the service settings.

Subscriptions and Payments

An active subscription may be required to use some or all of the service. Subscriptions may renew automatically until cancelled. Payments are handled by Stripe. Failed payments may suspend or limit access, and taxes may apply.

Cancellation

When you cancel, your subscription will not renew again. Access usually continues until the end of the paid period, but the exact behavior depends on the Stripe and app subscription settings in effect at the time of cancellation.

Refunds

Subscription fees are generally non-refundable once charged, except where required by law. If you believe there was a billing error or duplicate charge, contact support@tacticapickleball.com within 30 days and we will review it in good faith.

Club and Player Data

You are responsible for the accuracy, authority, and lawful use of player, event, ranking, result, and club data that you enter, import, manage, or share through the service.

Acceptable Use

You must not misuse player data, scrape or harvest data, reverse engineer the service, attack or interfere with the service, upload unlawful content, share credentials improperly, bypass access controls, or use the service in a way that violates law or harms Tactica Pickleball, users, clubs, or players.

Intellectual Property

Pickle Smart owns Tactica Pickleball, including the app, brand, software, design, workflows, content, and related intellectual property. These Terms do not transfer ownership of Tactica Pickleball or its intellectual property to you.

Availability and Changes

We may change, improve, limit, suspend, or discontinue features. We do not guarantee uninterrupted or error-free service.

Disclaimers

The service is provided as-is and as available. Rankings, results, and league outputs depend on user-entered data and settings, and Tactica Pickleball is not responsible for errors caused by inaccurate or incomplete data.

Liability and Indemnity

To the fullest extent permitted by law, Pickle Smart and Tactica Pickleball are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, service interruption, or loss of goodwill. You agree to indemnify and hold Pickle Smart harmless from claims, losses, liabilities, damages, costs, and expenses arising from your use of the service, your data, your breach of these Terms, or your violation of law or third-party rights.

Termination

We may suspend or terminate access for non-payment, misuse, security risk, legal risk, violation of these Terms, or conduct that may harm users, clubs, players, or Tactica Pickleball.

Governing Law

These Terms are governed by the laws of Alberta, Canada, and applicable Canadian federal laws.

Contact

Questions about these Terms can be sent to support@tacticapickleball.com.