This Privacy Policy explains how Tactica Pickleball collects, uses, discloses, and protects personal information when you use our website, installed web app, and related services, effective May 20th, 2026.
Who We Are
Tactica Pickleball is operated by Pickle Smart, located in Camrose, Alberta, Canada. You can contact us at support@tacticapickleball.com.
Information We Collect
We collect information needed to operate the service, including account and contact details, club and player data, event data, rankings, results, subscription status, support messages, device and browser data, IP address, logs, cookies, and local storage.
Payments
Payments are processed by Stripe. Tactica Pickleball does not store full card numbers. We receive only the payment and subscription metadata needed to manage access, support, accounting, tax, and legal obligations.
How We Use Information
We use personal information to create and manage accounts, operate the app, manage subscriptions, provide support, send service emails, protect the service, prevent fraud, meet legal and accounting obligations, and improve the product.
Consent and Limits
We collect, use, and disclose personal information for reasonable purposes and with consent where required by Canadian privacy laws, including PIPEDA where it applies. We limit collection, use, disclosure, and retention to what is reasonably needed.
Sharing
We do not sell personal information. We may share information with Stripe, hosting providers, email, support, analytics, logging, and security tools, professional advisors, tax authorities, and authorities where required or permitted by law.
Processing Outside Canada
Some providers, including Stripe and hosting services, may process or store information outside Canada. Information processed outside Canada may be subject to the laws of that jurisdiction.
Retention and Security
We keep information only as long as reasonably needed for the purposes in this policy, including legal, tax, accounting, security, and business needs. We use reasonable safeguards to protect personal information, but no online service can guarantee absolute security.
Cookies and Local Storage
We use cookies, local storage, service worker storage, and similar technologies to keep the app working, maintain sessions, remember settings, support installed app behavior, improve reliability, and protect the service.
Your Rights
Subject to legal limits, you may request access to your personal information, ask for corrections, withdraw consent where available, or ask questions about our privacy practices. We may need to verify your identity before responding.
Children and Minors
Tactica Pickleball is intended for club and league administration and is not directed to children. If information about a minor is entered by a club, league administrator, parent, guardian, or authorized user, that user is responsible for having the required authority and consent.
Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
Questions, access requests, correction requests, complaints, or privacy concerns can be sent to support@tacticapickleball.com.